Contact Us

FOR PARTICIPANT INQUIRIES

Phone:
1-800-669-7400
Representatives are available:
Weekdays: 8:30 a.m. - 9:00 p.m. Eastern Time.

MissionSquare Retirement’s Self-Service phone line is available: 24-hours, 365 days a year

Contact Participant Services for...

  • 24-hour access to account information
  • Account inquiries with a representative
  • Technical support regarding website login assistance and questions

For the hearing impaired (TDD):
By phone:
711 for Telecommunications Relay Service
Telecommunications Relay Services permit persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities.

To make using TRS as simple as possible, clients can dial 711 to be automatically connected to a TRS operator. Dialing 711, both voice and TRS users can initiate a call from any telephone, anywhere in the United States.

For participants outside the US:
0-1-202-962-6999

Online Access:

Log into Account Access to manage your account online to...

  • View fund balances
  • Obtain prices and performance
  • View personalized rate of return
  • Change existing balances and make changes to how future money is invested
  • Update your address and other contact information
  • Download statements, and much more!

Email:
Log into Account Access to send a secure message

Submit Forms To:
Fax Number: 202-682-6439
Attn: WMT

Mailing Address:
P.O. Box 96220
Washington, DC 20090-6220


FOR PLAN SPONSOR INQUIRIES

Phone:
1-800-326-7272
Representatives are available:
Weekdays: 8:30 a.m. - 7:30 p.m. Eastern Time.

Contact Plan Sponsor Services for...

  • Plan related inquiries with a Plan Sponsor Representative
  • Technical Support for website login assistance and questions

Email:
Log into EZLink to send a secure message

Online Access:

Log into EZLink to manage your plan(s) online to...

  • Enroll employees
  • Submit contributions
  • View fund balances
  • Download statements
  • Run reports, and much more! 


FOR GENERAL CORPORATE INQUIRIES

Mailing Address:
777 North Capitol Street, NE
Suite 600
Washington, DC 20002
Phone: 202-962-4600


Have a question?

Answers to many questions can be found on our website. You can search the MissionSquare Retirement site, or browse our online forms and publications.

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